FAQ
BUY, SELL &
GENERAL FAQ
Answers about buying from us, shipping and delivery, returns, and selling your cards to us.
Buying
Where can I buy your inventory?
We sell on third-party online marketplaces. Our website (sccardscollectibles.com/collections/all) is a catalog that links to our products on those marketplaces, where you complete your purchase. You can also go straight to our eBay store (ebay.com/str/sccardsncollectibles).
When do your auctions start and end?
Auctions typically start at 9:00 pm Eastern. The marketplace listing shows the exact end time, and our website’s Auctions Ending Soon collection (sccardscollectibles.com/collections/auctions-ending-soon) lists auctions ending within the next 24 hours. Information shown on our website, such as price, bid amount or time remaining, may not reflect real-time status, and the marketplace listing controls.
How do purchases and payments work?
Purchases, bids, payments and order terms are completed through the third-party marketplace where the item is listed, and that marketplace’s terms and conditions and buyer protections apply. Available payment methods are shown at that marketplace’s checkout.
Do I pay sales tax?
Sales tax and other transaction-based taxes on a marketplace purchase are calculated and collected by the marketplace as required by law. You’re responsible for any other taxes, duties, fees or charges that legally apply to your purchase.
Do you accept offers?
If a listing on a third-party marketplace allows offers, you can submit yours there. For anything else, contact us and we’ll let you know whether an offer can be considered.
How accurately are cards described?
We make reasonable efforts to describe every item accurately, and items are sold as is, in the condition shown and described in the listing. Photos of individually listed cards are intended to show the actual item, and any stock image is labeled as a representative image. Raw card condition is a judgment call, so please review the complete listing, photos and description before you buy. Card values change, and we don’t guarantee a card’s future value. See our Terms of Service (sccardscollectibles.com/policies/terms-of-service).
Are some of your items consigned?
Yes. Some items are consigned to us by their owners, and we sell them as the owner’s authorized agent. Your purchase doesn’t create a relationship between you and the consignor, and we don’t disclose a consignor’s identity without the consignor’s consent. We don’t bid on or buy consigned items for our own account.
Do you guarantee a card’s grade?
No. For raw cards, grading decisions are made independently by PSA, SGC, Beckett, CGC and other companies, so we can’t guarantee any future grade or designation. For graded cards, the grade is the grading company’s opinion, not our own guarantee. Check the certification number, label and photos in the listing, and verify the cert with the grading company if you’d like.
Do you guarantee what’s inside sealed products?
No. Sealed products such as packs, boxes and cases are sold as sealed by the manufacturer unless the listing says otherwise. Their contents are inserted at random by the manufacturer, and we don’t guarantee that a sealed product contains particular cards, parallels, autographs, memorabilia or other hits.
Do marketplace authentication programs apply to my purchase?
Some third-party marketplaces, such as eBay, have authentication programs that send eligible items to a third-party authenticator before they ship to you. Eligible listings are marked by the marketplace, and the inspection can add time before delivery. Each marketplace sets its own eligibility and price thresholds, so check the listing.
Is an item reserved when I message you or add it to a cart?
No. Unless a listing says otherwise, adding an item to a cart doesn’t reserve it, and a message, comment, offer or price discussion doesn’t reserve or hold it either. An item stays available through any of our sales channels until a sale is completed and paid for. A purchase is confirmed once checkout is completed on the third-party marketplace, and that marketplace’s terms and conditions apply.
How can I tell a payment request is really from SC Cards & Collectibles?
Confirm any payment request by contacting us at contact@sccardscollectibles.com before you send money. Don’t pay anyone who claims to represent us until we’ve confirmed the request. We’re not responsible for payments sent to someone impersonating us.
Shipping & Delivery
When will my order ship?
Handling time is shown on each marketplace listing, and orders ship according to it.
How is shipping calculated, and can items ship together?
Shipping cost and any combined-shipping option are shown on the listing and at checkout on the marketplace where you buy.
Will I receive tracking?
Tracking is provided when the selected shipping service includes it, and it appears in your marketplace order once the shipment is processed.
How are cards packaged for shipment?
Cards are packaged using protective materials appropriate for the item’s type, condition and value. Packaging may differ for raw cards, graded cards and higher-value orders.
Are high-value orders insured or sent with signature confirmation?
Enhanced shipping protections will typically apply to orders containing items valued over $500 USD. Depending on the item value and shipping method, this may include insurance, signature confirmation, enhanced tracking or other protective measures.
Do you ship internationally?
We ship internationally only through marketplace international shipping programs, such as eBay International Shipping, where eligible. Please check the listing, and contact us before buying if you need another arrangement.
Returns & Order Issues
What is your return policy?
We don’t accept returns. All sales are final, and items are sold as is, in the condition shown and described in the listing. If an item you bought through a third-party marketplace doesn’t match its listing, open a not-as-described request through that marketplace within the time its buyer-protection program allows. For example, eBay currently requires a request for trading cards listed without returns within 3 calendar days after the estimated or actual delivery date. If the marketplace’s program requires a return or refund, we follow its process, and the marketplace and your payment provider set refund timing. See our Terms of Service (sccardscollectibles.com/policies/terms-of-service) for details.
What if my order arrives damaged or isn’t as described?
If you bought through a marketplace, open a not-as-described request there within its time limit. For any other claim, email contact@sccardscollectibles.com within 30 days after delivery with your order number, a description of the issue and photos. Please keep the item, and any grading holder, in the condition you received it while we review. Opening, cracking, cleaning or altering the item may affect your options.
Selling Cards to Us
Do you buy cards and collections?
Yes. We buy graded slabs, raw cards, sealed wax, Pokémon and other TCG cards, autographs, memorabilia and complete sets. Use our Sell page (consign.sccardscollectibles.com/sell.html) to tell us what you have. If you’d rather be paid when your cards sell, you can consign them instead (sccardscollectibles.com/pages/consignment).
How do I sell cards to you?
Use the form on our Sell page (consign.sccardscollectibles.com/sell.html). Tell us what you have and roughly how many items, describe the players, sets, years, grades and condition, add an asking price if you have one (optional), and add up to 8 photos. Fronts and backs help us give you a better offer. Choose how you’d like us to reach you: email, phone call, text message, Instagram or Facebook. You must be at least 18, or the age of majority where you live, and we may ask for reasonable proof of identity or ownership before we accept a purchase.
How do offers and payment work when I sell to you?
Each purchase is made on terms we agree with you in writing, such as a written offer and acceptance or a separate purchase agreement. An inquiry or offer about selling an item to us isn’t binding until we both confirm the sale in writing. We pay sellers through PayPal, Venmo or another payment service.
About & Contact
How can I contact you?
For consignment questions, email consignment@sccardscollectibles.com. For everything else, email contact@sccardscollectibles.com, use the contact form on our Contact page (sccardscollectibles.com/pages/contact), or message us on Instagram (instagram.com/sccardshop) or Facebook (facebook.com/profile.php?id=61578495373205). We typically respond within one business day.
Who is SC Cards & Collectibles?
We’re a New Jersey-based online sports card and collectibles business. We sell on third-party marketplaces, we buy cards and collections, and we offer consignment for collectors who would rather not list, ship and manage sales themselves.
Where can I read customer reviews?
Customer reviews of our sales are posted on the third-party marketplaces where purchases are made. Our website doesn’t host customer product reviews. You can read them on our eBay store (ebay.com/str/sccardsncollectibles).
How do I stop marketing emails or texts?
Every marketing email has an unsubscribe link. To stop marketing texts, reply STOP to any message or email contact@sccardscollectibles.com, and we may send one message confirming your request. You can unsubscribe from emails and texts separately, and opting out of marketing doesn’t end a consignment or affect a promotion you’ve already accepted. We send marketing emails only to people who have subscribed or otherwise consented, and marketing texts only with your separate, express written consent, between 8:00 a.m. and 9:00 p.m. in your local time. We don’t share your mobile number or text-messaging information with third parties for their own marketing.
Do you have a storefront I can visit?
We operate online and don’t have a public storefront. If you’d like to drop off cards or pick up a return in person, we can arrange it in advance. Please contact us first (sccardscollectibles.com/pages/contact).
No questions match your search.
Still have a question? For consignment questions, email consignment@sccardscollectibles.com. For everything else, email contact@sccardscollectibles.com or use our contact form (sccardscollectibles.com/pages/contact). We typically respond within one business day.
This FAQ is a summary. Our Terms of Service (sccardscollectibles.com/policies/terms-of-service) and the terms of the marketplace where you buy control.
Last updated November 2, 2026


